Looking for a job

Aida Vasquez

@aidavasquez

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I´m a proactive professional with experience in providing exceptional customer service.

United States

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What I'm looking for

Serving, having empathy and providing support is part of my personality, resolving situations that a client may have is part of my evolution as a professional. I want to work, to be able to apply my experience and my tools where I can develop and at the same time leave a good impression on the clients of the company I represent.

More than 20 years of experience with the ability to sustain excellent interpersonal communication skills resulting in an increase in sales, detailed-oriented, adaptable, and resourceful. Pragmatic and results-oriented, innovative, determined to offer the best service possible to clients from all backgrounds.

Experience

Work history, roles, and key accomplishments

Current

REAL ESTATE AGENT

Current

Avanti Way Realty

Feb 2021 - Present (4 years 4 months)

 Engage with clients to deliver excellent customer service by understanding their needs and preferences.
 Represent buyers and sellers while successfully selling or renting their properties.
 Generate digital listings to market properties online.
 Manage Social Media presence to successfully increase sales.

ENGLISH-SPANISH TRANSLATOR

Consulate of Dominican Republic West Coast

Jun 2021 - Dec 2022 (1 year 6 months)

 Successfully translated over 100 complete text projects, including legal documents from English to Spanish and vice versa.
 Provided transcription services as needed by corporate clients.
 Upheld strict confidentiality policy when translating personal and diplomatic materials.

REAL ESTATE AGENT

Century 21

Jan 2005 - May 2017 (12 years 4 months)

 Engaged with clients to deliver excellent customer service by understanding their needs and preferences.
 Represented buyers and sellers while successfully selling their properties.
 Generated digital listings resulting in increased sales.
 Maintained connections with customers to ensure positive experiences for both sellers and buyers

GENERAL MANAGER

Palau Footwear

Nov 2001 - Jan 2005 (3 years 2 months)

 Managed and supervised the store to provide excellent customer service to a variety of clients.
 Successfully led the team to exceed the sales goals monthly.
 Organized and managed sales, offers and inventory.

CUSTOMER SERVICE ASSOCIATE/BANK TELLER

Banco Nacional de Crédito

Jun 1995 - Aug 2001 (6 years 2 months)

 Charged with providing general banking customer services to a variety of customers, including credit cards, loans, and investment certificates leading to higher customer satisfaction rates.
 Worked with a team in the implementation of the digital system and the creation of forms to be used in the customer service area.