Open to opportunities

Mickerlande Pierre

@mickerlandepierre

Message

Detail-oriented interpreter with strong organizational and communication skills.

Dominican Republic

Message

What I'm looking for

I am looking for a role that values communication and teamwork, offering opportunities for growth and development.

I am a detail-oriented team player with strong organizational skills and a proven ability to manage multiple projects simultaneously with a high degree of accuracy. My experience as an interpreter has allowed me to improve patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients. I take pride in my ability to handle responsibilities with a positive attitude and a commitment to team goals.

Throughout my career, I have developed vital communication skills that enable me to understand and relate to customers' emotions effectively. I have a strong background in providing real-time simultaneous and consecutive interpretation services, ensuring highly accurate and culturally appropriate translations. My enthusiasm, patience, and flexibility have helped me build trusting relationships with diverse community members, allowing me to actively listen to their needs and preferences.

Experience

Work history, roles, and key accomplishments

Interpreter

Teleperformance

Jan 2023 - Jul 2024 (1 year 6 months)

Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients. Provided real-time simultaneous and consecutive interpretation services between English and Haitian Creole during meetings, events, presentations, and one-on-one interactions.

Medical Interpretation Simultaneous Interpretation consecutive interpretation Healthcare Communication Cultural Competence Patient Outcomes Communication Skills Problem Solving Customer Service

Certified Medical Interpreter

Missionary Community

Nov 2020 - Dec 2022 (2 years 1 month)

Ensured highly accurate and culturally appropriate translation of written materials such as correspondence, informational documents, and promotional content. Developed strong, trusting relationships with diverse community members by actively listening to their needs and preferences.

Medical Interpretation Cultural Competence Translation Relationship Building Active Listening Community Engagement Confidentiality Problem Solving

Customer Service/Technical Support Representative

APAC Mediacom

Jan 2018 - Oct 2019 (1 year 9 months)

Received incoming calls and addressed customer issues over the phone. Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.