Open to opportunities

Ryan Borowy

@ryanborowy

Senior technical writer translating complex SaaS and hardware data into clear, compliant documentation that teams ship faster.

United States

Message

What I'm looking for

I’m looking for a forward-thinking organization where I can translate complex technical details into clear, compliant documentation, collaborate with engineers and product managers, and continuously improve release documentation through process and tooling.

I’m a Senior Technical Writer with over 8 years of experience creating clear, easy-to-read user documentation for SaaS systems and intelligent hardware products. I translate technical data from SMEs into user-friendly language for stakeholders of any knowledge level, and I collaborate closely with technical teams to manage review processes and deliver accurate, compliant content on time.

In recent roles, I’ve led the creation of knowledge base articles, functional specifications, and training videos for a clinical trial management SaaS product, aligning content with release milestones and industry standards and regulations. I also optimize documentation lead times by 18% through tooling updates, template process redesign, and AI-assisted drafting, and I’ve managed a remote technical writing team producing data center hardware manuals, software user guides, and system API docs with strict version control.

Experience

Work history, roles, and key accomplishments

Senior Technical Writer

Suvoda

Jan 2021 - Nov 2025 (4 years 10 months)

- Drafted, edited, and published release notes, software user guides, API documentation, and Statement of Purpose (SOP) documents for a clinical trial management system.
- Collaborated with engineers, product managers, and Services team members to align content with release miletones and ensure accurate content.
- Created online training materials, powerpoints, diagrams, and video content.

Jira Confluence API Documentation User Guides Product Management Documentation Design Documentation Management Cross Functional Collaboration Coda Microsoft Office

Copyeditor

Culver Company

Jan 2018 - Nov 2021 (3 years 10 months)

Wrote clear, effective copy for utility safety outreach programs, informational mailers, and worker training materials for various electrical and gas utility companies. Collaborated with creative teams to maintain consistent tone and pacing, and customized text for specific audiences. Aligned copy with varying customer style guides and brand requirements.

Technical Writer

Fiber Mountain

Jul 2017 - Oct 2021 (4 years 3 months)

Developed end user manuals, physical installation guides, API documentation, and training materials for intelligent hardware panels and management software. Collaborated with overseas technical writers to convert content into Python using Sphinx. Published user content to an online documentation portal. Created interactive materials, videos, powerpoints, and graphics for technical trainings.