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Grant Maxim

@grantmaxim

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Experienced content and technical writer who converts complex technical information into clear, engaging documentation.

United States

Message

What I'm looking for

I seek a role producing high-quality technical and user documentation within collaborative teams that value clarity, measurable impact, mentorship, and continuous improvement.

I am a dynamic content and technical writer with over eight years of experience creating user-friendly documentation and compelling narratives for IT, telecom, healthcare, and finance sectors. I specialize in distilling complex technical concepts into clear end-user guides, product manuals, and marketing content that drives engagement.

Throughout my career I have produced extensive documentation and content: thousands of words of end-user documentation, hundreds of blog posts and articles, multiple product manuals, and e-books that generated measurable sign-ups and backlinks. My work has improved team knowledge, reduced documentation time, and increased user experience and audience reach.

I collaborate closely with developers, engineers, and business teams to ensure accuracy, clarity, and brand consistency, and I coach teams on documentation best practices to boost efficiency and maintain high editorial standards.

Experience

Work history, roles, and key accomplishments

Current

Content and Technical Writer

Current

Unknown

Aug 2018 - Present (7 years 7 months)

Documented over 12k words of end-user documentation for three network providers, wrote 189 blog posts and 5 e-books that drove 5k email sign-ups in 3 months, and reduced documentation time by 35% saving $2,000+.

Technical Writing Content Strategy Documentation Editing SEO Research Coaching

Information Developer and Editor

Unknown

Nov 2015 - Jul 2018 (2 years 8 months)

Developed technical documents for 1,200+ users and created product and data center manuals totaling ~800 pages, saving 20 person-hours and maintaining documentation for 27 products and services.

Information Development Technical Documentation Editing Collaboration Documentation Management Fact Checking Documentation

Editor

Unknown

Nov 2013 - Oct 2015 (1 year 11 months)

Managed reference materials, tutorials, and procedures, interviewed users and partners to refine documentation needs, and designed a communication style that increased audience reach by 45% in 12 weeks.

Editing Content Strategy User Interviews Communication Design Documentation UX Audience Development

Technical Editor

Unknown

Aug 2011 - Oct 2013 (2 years 2 months)

Managed 30 reference materials, tutorials, and procedures and collaborated with engineers to produce technical documentation that increased productivity by 33% and improved user experience by 40%.

Technical Editing Documentation User Research Agile Collaboration Content Management Editorial Standards UX Writing