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@stewartmatzek
Motivated technical writer with 10+ years of experience.
I am a Senior Technical Writer with over a decade of experience in creating clear, user-friendly, and accessible documentation. My expertise lies in docs-as-code and agile environments, where I have successfully overseen content production and publishing for high-profile projects, including the AWS Well-Architected Framework. I thrive on designing documentation infrastructures that enhance the writing and editing process, ensuring that all materials are not only informative but also engaging for the end-user.
Throughout my career, I have developed frameworks and documentation for new software products, conducted market and SEO research, and generated high-level metrics reports to measure the effectiveness of documentation. My experience spans various industries, including education, e-commerce, and manufacturing, where I have consistently focused on improving documentation readability and clarity through customer feedback and innovative design approaches.
As I continue to grow in my career, I am passionate about leveraging my skills in technical writing to contribute to projects that prioritize user experience and accessibility. I am committed to continuous improvement and look forward to collaborating with teams that value clear communication and effective documentation.
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Work history, roles, and key accomplishments
Amazon Web Services (AWS)
Jan 2022 - Present (3 years 10 months)
Oversees all content production, review, and publishing for the AWS Well-Architected Framework, pillar guides, and lens whitepapers. Designed docs-as-code infrastructure for documentation writing and editing, and conducts market and SEO research. Generates high-level metrics reports to inform content strategy.
Rediker Software
Jan 2021 - Dec 2022 (1 year 11 months)
Developed comprehensive documentation framework for net new education software from scratch. Distributed release notes and customer emails on new features, updates, and bug fixes. Evaluated and implemented customer feedback to enhance documentation readability and clarity.
Digital River
Jan 2019 - Dec 2021 (2 years 11 months)
Wrote and maintained a comprehensive suite of API and software documentation for an ecommerce product suite. Led and implemented a large-scale overhaul of the developer experience for an API-first, headless ecommerce documentation site. Researched, applied, and migrated existing documentation into a new docs system.
Tesla
Jan 2017 - Dec 2019 (2 years 11 months)
Created and updated robotics maintenance documentation, along with internal and external factory management software guides. Developed training presentations tailored for a variety of audiences, from line workers to managers.
Larkin Communication Consulting
Jan 2014 - Dec 2017 (3 years 11 months)
Rewrote and redesigned industrial and manufacturing safety manuals to improve clarity, concision, and safety language. Ensured documentation was user-friendly and compliant with industry standards.
Degrees, certifications, and relevant coursework
Bachelor of Arts, English Writing
Studied English Writing with a minor in Teaching English as a Second Language. Gained comprehensive skills in written communication and pedagogical methods.
Software and tools used professionally
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