Bryan Rantala
@bryanrantala
Senior technical writer building scalable, audit-ready documentation ecosystems with CCMS ownership.
United StatesWhat I'm looking for
I’m a technical writer with 14+ years’ experience across software and hardware documentation, partnering with Software Development, Engineering, Product, Operations, Compliance, and Sales to deliver clear, audit-ready material under strict timelines. I specialize in scalable documentation ecosystems, CCMS ownership (including selection, implementation, and governance with Paligo), and AI-assisted documentation workflows where I do line-by-line fact-checking, restructuring, and style correction before publication.
In recent roles, I’ve led documentation projects by transforming incomplete or ambiguous Jira requests into actionable documentation plans through SME interviewing and knowledge extraction, then converting transcripts and source materials into structured process documentation aligned with Microsoft Style and localization goals. I’ve also authored 50+ product specifications for distributed broadcast software and hardware systems, owned rollout and organization of 800+ documents in Paligo, and built shared definition/component libraries to reduce redundancy and ensure consistency.
Earlier in my career, I developed hundreds of runbooks, SOPs, and knowledge articles for Microsoft data center operations, migrated documentation libraries from SharePoint to ServiceNow, and designed digital forms and mobile-ready procedures for on-site security teams. I’ve also created regulatory-compliant libraries and authored audit-ready healthcare claims procedures, developed the first style guide in collaboration with marketing, and built sales enablement training materials for complex network security products.
Experience
Work history, roles, and key accomplishments
Technical Communicator III
Autonomous Solutions, Inc.
Mar 2026 - Present (4 months)
Led documentation projects across autonomous vehicle product lines by converting ambiguous Jira requests into actionable documentation plans through SME interviews and synthesis of Jira, Confluence, and SharePoint context. Produced and edited AI-assisted drafts for review and publication, aligned to Microsoft Style and localization goals.
Senior Technical Writer, Gaming
Las Vegas Sands Corp.
Mar 2022 - Dec 2025 (3 years 9 months)
Authored 50+ product specifications for distributed software supporting broadcast and hardware systems. Owned Paligo CCMS selection and rollout, managed large documentation libraries, and produced developer and API documentation for internal and partner-facing audiences.
Developed hundreds of runbooks, SOPs, and knowledge articles for Microsoft data center operations. Conducted content gap analysis with technicians, performed user acceptance testing, and migrated the documentation library from SharePoint to ServiceNow.
Authored hardware and firmware specifications for Microsoft partners and produced operational runbooks, team charters, and internal wikis. Delivered presentations to engineering teams on Microsoft documentation style, voice, and standards.
Technical Writer
Healthcare Management Administrators
Sep 2019 - Mar 2020 (6 months)
Built a regulatory-compliant document library and authored audit-ready healthcare claims procedures. Collaborated on the company’s first style guide with the marketing team.
Built training materials to enable non-technical sales staff to sell complex network security products. Created onboarding plans, job aids, and skill assessments using instructional design tools.
Authored audit-ready manufacturing procedures for medical device assembly. Produced documentation supporting manufacturing process requirements.
Marketing Technical Writer
Kibble & Prentice
Aug 2014 - Nov 2014 (3 months)
Produced insurance RFPs for enterprise and government clients. Managed documentation workflows in collaboration with marketing and sales stakeholders.
Edited and published guides, blogs, and training content for a consumer-facing Google app. Created an internal style guide and training documentation.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin–Superior
Bachelor of Arts, English
Earned a B.A. in English with a minor in History, completed in 2010.
University of Washington
Certificate, Technical Communication
2012 -
Completed a Certificate in Technical Communication in 2012.
University of Washington
Certificate, Business Strategy & Decision-Making
2025 -
Completed a Certificate in Business Strategy & Decision-Making in 2025.
University of Washington
Certificate, Project Management
2018 -
Completed a Certificate in Project Management in 2018.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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