Open to opportunities

Ruth Ehi Ameh

@ruthehiameh

Message

I manage high-volume customer support, CRM records, and remote client operations.

Nigeria

Message

What I'm looking for

I'm seeking a remote role in customer service, client relations, virtual assistance, or administrative support where I can manage customer interactions, CRM records, scheduling, and day-to-day operations for international teams.

I've supported UK healthcare outreach at Specs Oncall, contacting care homes, identifying service needs, and booking qualified meetings for a home-visiting optician service.

At Plus Tenders Limited, I managed up to 100 outbound calls daily, maintained 10–15 active client accounts monthly, and handled end-to-end onboarding, CRM updates, and operational reporting. I also coordinated a remote team of 18–24 associates across an international UK-based operation.

My customer service background includes handling 250–300 inbound and outbound calls daily at AmericanAir-Sea Cargo while resolving inquiries, complaints, and service requests in a high-pressure environment.

I've also managed appointment scheduling, staff coordination, administrative records, and customer requests, bringing organized support to fast-moving remote and client-facing teams.

Experience

Work history, roles, and key accomplishments

Current

Appointment Setter

Current

Specs Oncall

Aug 2026 - Present (0 months)

Contact UK care homes on behalf of an NHS-funded, home-visiting optician service, building rapport with managers and care staff to identify service needs. Navigate gatekeepers professionally, uncover genuine service gaps through natural conversation, and book qualified face-to-face meetings for the Director.

Customer Service CRM Appointment Setting Objection Handling