rutendo UserRU
Open to opportunities

rutendo User

@rutendouser

Innovative IT administrator with expertise in networking and support.

Zimbabwe
Message

What I'm looking for

I am looking for a role that allows me to leverage my IT skills in a collaborative environment, with opportunities for professional growth and development.

I am an innovative IT administrator and support technician with a solid understanding of all aspects of computer networking. My experience includes performing upgrades, installing new hardware and software, and diagnosing and solving hardware or software faults. I am adept at maintaining networks and security systems, and I have a strong ability to suggest improvements for computer systems, data backup processes, and data recovery.

Throughout my career, I have supported the roll-out of new applications, set up new user accounts and profiles, and have developed strong relationships with clients and service providers. My professional journey includes roles as an IT Admin Clerk and IT Administrator, where I managed IT equipment inventory, logged IT services, and ensured network availability. I am a well-organized team player who thrives in dynamic environments.

Experience

Work history, roles, and key accomplishments

MM

IT Admin Clerk

Magaya Mining

Mar 2024 - Present (1 year 4 months)

Managed IT equipment inventory and ensured timely payment of IT bills. Maintained network availability using a monitoring system and performed routine hardware maintenance.

PD

IT Administrator / Call Centre Agent

Prompt Delivery

May 2023 - Present (2 years 2 months)

Configured networks, installed systems/software, and diagnosed hardware/software faults. Managed customer calls, resolved complaints, and performed telemarketing duties.

NZ

IT Intern

National Blood Service Zimbabwe

Mar 2020 - Present (5 years 4 months)

Installed and supported ICT software, ensuring maximum system uptime and up-to-date antivirus systems. Troubleshot and maintained workstations, laptops, and network equipment.

Education

Degrees, certifications, and relevant coursework

Midlands State University logoMU

Midlands State University

Bachelor of Commerce Honours Degree, Information Systems

Completed a Bachelor of Commerce Honours Degree in Information Systems. Gained comprehensive knowledge in various aspects of information technology and systems.

Tech stack

Software and tools used professionally

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