rutendo User
@rutendouser
Innovative IT administrator with expertise in networking and support.
What I'm looking for
I am an innovative IT administrator and support technician with a solid understanding of all aspects of computer networking. My experience includes performing upgrades, installing new hardware and software, and diagnosing and solving hardware or software faults. I am adept at maintaining networks and security systems, and I have a strong ability to suggest improvements for computer systems, data backup processes, and data recovery.
Throughout my career, I have supported the roll-out of new applications, set up new user accounts and profiles, and have developed strong relationships with clients and service providers. My professional journey includes roles as an IT Admin Clerk and IT Administrator, where I managed IT equipment inventory, logged IT services, and ensured network availability. I am a well-organized team player who thrives in dynamic environments.
Experience
Work history, roles, and key accomplishments
IT Admin Clerk
Magaya Mining
Mar 2024 - Present (1 year 4 months)
Managed IT equipment inventory and ensured timely payment of IT bills. Maintained network availability using a monitoring system and performed routine hardware maintenance.
IT Administrator / Call Centre Agent
Prompt Delivery
May 2023 - Present (2 years 2 months)
Configured networks, installed systems/software, and diagnosed hardware/software faults. Managed customer calls, resolved complaints, and performed telemarketing duties.
IT Intern
National Blood Service Zimbabwe
Mar 2020 - Present (5 years 4 months)
Installed and supported ICT software, ensuring maximum system uptime and up-to-date antivirus systems. Troubleshot and maintained workstations, laptops, and network equipment.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Commerce Honours Degree, Information Systems
Completed a Bachelor of Commerce Honours Degree in Information Systems. Gained comprehensive knowledge in various aspects of information technology and systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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