melania mandizvidza
@melaniamandizvidza
IT support professional with experience at Nexzim Enterprises and the Ministry of ICT, Posts and Courier Services, troubleshooting hardware, software and network issues.
ZimbabweWhat I'm looking for
At Nexzim Enterprises, I provided technical and user support for day-to-day system and software issues, helping users troubleshoot and resolve technical problems.
I installed, configured and maintained computer systems and software, and assisted with user accounts, access and password-related issues.
At the Ministry of ICT, Posts and Courier Services, I provided first-line support for hardware, software and network issues. I investigated user issues and assisted with troubleshooting and resolution.
I also installed and configured desktop computers, printers and software, and supported server configuration and routine maintenance. I hold a BSc Honours Degree in Cloud Computing and Internet of Things from the University of Zimbabwe, with an Upper Second Class result.
Experience
Work history, roles, and key accomplishments
IT Support
Nexzim Enterprises
Aug 2025 - Aug 2026 (1 year)
Provided technical and user support for day-to-day system and software issues. Assisted with troubleshooting, installation, configuration, and user account management.
IT Internship
Ministry of ICT, Postal and Courier Services
Oct 2023 - Aug 2024 (10 months)
Provided first-line technical support for hardware, software, and network issues. Assisted with troubleshooting, installation, configuration, and user account support.
Education
Degrees, certifications, and relevant coursework
University of Zimbabwe
Bachelor of Science Honours, Cloud Computing and Internet of Things
2021 - 2025
Grade: Upper Second Class (2.1)
Bachelor of Science Honours in Cloud Computing and Internet of Things, awarded Upper Second Class (2.1).
Harare High School
O Level and A Level, General Studies
2015 - 2020
Completed O level with 11 passes including Maths and English, and A level with 3 passes including Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Salary expectations
Job categories
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