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@graciousngwira
Accomplished IT & Adminstration professional with extensive experience in supporting executives
As a seasoned IT & Adminstration professional with over four years of experience, With over 2 years of experience in executive support roles, project management coordination, and exceptional organizational skills, I am excited about the opportunity to contribute to your team and help achieve its goals.
In my previous roles, I have effectively managed executive meeting schedules, coordinated projects outlined by leadership, and assisted in the preparation of meeting materials. My experience in accurately recording meeting minutes, collaborating with teams to organize executive travel, and handling basic bookkeeping tasks has equipped me with the skills necessary to excel in this role.
I possess strong verbal and written communication skills, with a keen eye for detail and a proactive approach to problem-solving. My ability to prioritize tasks, manage expectations, and work across disciplines and time zones has enabled me to deliver high-quality work aligned with organizational objectives. Additionally, my experience with Office suite, familiarity with digital development, and willingness to learn new technologies independently align with the bonus traits outlined for the position.
I also have developed a strong background in systems administration, hardware maintenance, network planning, and technical support. My expertise lies in implementing and supporting various IT systems and applications, ensuring seamless operation of the organization's IT infrastructure and IT policy compliance. I am skilled in providing technical assistance and training to staff members and end users, and adept at coordinating with cross-functional teams and external vendors to achieve project goals and ensure optimal IT performance.
In my previous roles, I have demonstrated my ability to work under pressure, meet deadlines, and provide clear and effective communication and reporting skills. I am committed to staying current with emerging technologies and industry best practices, and I am eager to contribute my wide range of IT knowledge and technical skills in a fast-paced, hands-on environment.
I hold a BTech Honours Degree in Information Technology from Harare Institute of Technology and am currently pursuing an Mcomm Information Systems degree at Great Zimbabwe University. I possess a range of technical skills, including system administration, hardware maintenance, LAN/WAN planning, and IT equipment audit and technical documentation.
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Work history, roles, and key accomplishments
Care International
Nov 2021 - Jul 2023 (1 year 8 months)
Provided technical assistance and training to staff members and end users, coordinated with cross-functional teams and external vendors to achieve project goals, and ensured optimal IT performance.
Care International
Nov 2021 - Jul 2022 (8 months)
Provided technical assistance and training to staff members and end users, coordinated with cross-functional teams and external vendors to achieve project goals and ensure optimal IT performance.
Eciton Technologies
Jan 2020 - May 2020 (4 months)
Configured and maintained networked computer systems, conducted networking research, and wrote technical proposals.
Eciton Technologies
Jan 2020 - May 2020 (4 months)
Configured and maintained networked computer systems, including hardware, system software, and applications, and ensured data was stored securely and backed up regularly.
Ministry of Mines and Mining Development
Jul 2017 - Sep 2018 (1 year 2 months)
Provided first-line technical support for IT hardware and software, performed repairs and maintenance of ICT equipment, and monitored LAN/WAN performance.
Ministry of Mines and Mining Development
Jul 2017 - Aug 2018 (1 year 1 month)
Provided first-line technical support for IT hardware and software, ensuring smooth operation and user satisfaction, and performed repairs, maintenance, and installation of ICT equipment.
Degrees, certifications, and relevant coursework
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