Gracious Ngwira

As a seasoned IT & Adminstration professional with over four years of experience, With over 2 years of experience in executive support roles, project management coordination, and exceptional organizational skills, I am excited about the opportunity to contribute to your team and help achieve its goals.

In my previous roles, I have effectively managed executive meeting schedules, coordinated projects outlined by leadership, and assisted in the preparation of meeting materials. My experience in accurately recording meeting minutes, collaborating with teams to organize executive travel, and handling basic bookkeeping tasks has equipped me with the skills necessary to excel in this role.

I possess strong verbal and written communication skills, with a keen eye for detail and a proactive approach to problem-solving. My ability to prioritize tasks, manage expectations, and work across disciplines and time zones has enabled me to deliver high-quality work aligned with organizational objectives. Additionally, my experience with Office suite, familiarity with digital development, and willingness to learn new technologies independently align with the bonus traits outlined for the position.

I also have developed a strong background in systems administration, hardware maintenance, network planning, and technical support. My expertise lies in implementing and supporting various IT systems and applications, ensuring seamless operation of the organization's IT infrastructure and IT policy compliance. I am skilled in providing technical assistance and training to staff members and end users, and adept at coordinating with cross-functional teams and external vendors to achieve project goals and ensure optimal IT performance.

In my previous roles, I have demonstrated my ability to work under pressure, meet deadlines, and provide clear and effective communication and reporting skills. I am committed to staying current with emerging technologies and industry best practices, and I am eager to contribute my wide range of IT knowledge and technical skills in a fast-paced, hands-on environment.

I hold a BTech Honours Degree in Information Technology from Harare Institute of Technology and am currently pursuing an Mcomm Information Systems degree at Great Zimbabwe University. I possess a range of technical skills, including system administration, hardware maintenance, LAN/WAN planning, and IT equipment audit and technical documentation.