Rushda Rushi
@rushdarushi
I build sales pipelines, convert leads, and exceed targets through proactive client outreach.
Sri LankaWhat I'm looking for
I've driven customer acquisition and managed end-to-end sales at Gateway ICT, qualifying inbound leads, prospecting through research and outreach, and closing agreements.
Previously at One World Travels and Tours, I converted flight and holiday package inquiries into confirmed bookings while providing after-sales support for itinerary changes and cancellations. My experience also includes recovering overdue accounts and negotiating payment plans at Union Bank.
Across sales, customer care, and HR roles, I've built strong client relationships, managed pipelines, and worked effectively in fast-paced, target-driven environments.
Experience
Work history, roles, and key accomplishments
Senior Sales Representative
Gateway ICT
Feb 2023 - Oct 2024 (1 year 8 months)
Qualified inbound leads and generated new prospects through targeted research and outreach. Managed the end-to-end sales process, from initial contact through to closing agreements.
Sales Executive
OneWorld Travels and Tours
Feb 2022 - Jan 2023 (11 months)
Made outbound calls to potential and existing clients, converting inquiries into confirmed bookings. Provided attentive after-sales support to maintain strong customer satisfaction.
Human Resources Assistant
Navigation Lanka Shipping & Logistics (Pvt) Ltd.
Jan 2021 - Jan 2022 (1 year)
Managed full-cycle recruitment, from sourcing candidates through to onboarding new hires. Processed payroll accurately and maintained up-to-date employee records.
Collection Advisor
Union Bank
Sep 2019 - Sep 2020 (1 year)
Recovered overdue accounts through structured outreach and skilled negotiation. Negotiated payment plans that improved collection turnaround times.
Customer Care Intern
WOW.LK
Jan 2018 - Mar 2018 (2 months)
Handled customer inquiries promptly via WhatsApp and phone. Coordinated with sales, delivery, and store teams to resolve order issues efficiently.
Education
Degrees, certifications, and relevant coursework
National School of Business Management (NSBM)
Events, Tourism & Hospitality Management
Completed studies in Events, Tourism & Hospitality Management at NSBM in 2018.
Chartered Institute of Personnel Management (CIPM)
Certificate, Human Resources
Completed Certificate Level of HR at CIPM in 2017.
Asian International Pvt School
High School Diploma, General Studies
Completed high school diploma at Asian International Pvt School in Abu Dhabi, UAE in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
Skills
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