Prasansa Chaveen
@prasansachaveen
Customer-focused sales professional skilled in relationship building and data-driven solutions.
What I'm looking for
I am an energetic, analytical sales professional with hands-on experience at a leading Sri Lankan bank. I combine clear communication and data-driven thinking to understand customer goals and deliver practical financial solutions.
In customer-facing roles I opened new savings and current accounts, processed deposits, managed standing orders, and ran sales promotion activities to grow accounts. I also handled high-volume inbound calls and resolved customer inquiries efficiently.
My background includes studies toward a Bachelor of Business Administration at SLIIT and a Diploma in Information Technology, which strengthen my organizational and technical abilities. I am fluent in English and Sinhala and hold an English language certification from NYSCO Sri Lanka.
I am motivated to apply my client relationship, target-achievement, and internal control skills within a forward-thinking team that values customer centricity and measurable results.
Experience
Work history, roles, and key accomplishments
Junior Sales Associate
Unknown
Apr 2023 - Jun 2024 (1 year 2 months)
Opened new savings and current accounts, processed cash and cheque deposits, managed standing orders, and executed sales promotions to attract new customers, improving branch account acquisition.
Calling Center Associate
Unknown
Feb 2022 - Mar 2023 (1 year 1 month)
Managed high-volume inbound calls with timely, accurate resolutions and ran front desk operations including guest check-ins and check-outs to ensure smooth service delivery.
Education
Degrees, certifications, and relevant coursework
Sri Lanka Institute of Information Technology
Bachelor of Business Administration, Business Administration
Pursuing a Bachelor of Business Administration with coursework in business administration and related subjects.
ESOFT
Diploma in Information Technology, Information Technology
2023 - 2023
Completed a Diploma in Information Technology covering foundational IT concepts and practical skills.
GCE Advanced Level
GCE Advanced Level, Business Studies / Accounting / Economics
Grade: Business Studies A; Accounting A; Economics C; General English B
Completed GCE Advanced Level with strong results in business-related subjects.
GCE Ordinary Level
GCE Ordinary Level, General Education
Grade: 2 A, 3 B, 4 C
Completed GCE Ordinary Level with multiple subject passes.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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