Ntsikana Ndlebe

I am a creative and energetic individual with a strong work ethic. I have experience in various retail outlet stores and also as a team leader in a contact center with a proven track record of bringing positive results in a work-driven environment. I work well within a team and am always smiling, bringing a positive energy to the workplace.

Throughout my career, I have gained valuable experience in various roles, including store associate cashier, sales assistant, waiter and barman, customer service representative, telesales agent, and sales coach and team leader. I have developed excellent customer service skills, the ability to identify problems and provide solutions, and a talent for building strong connections with customers.

I have a Grade 12 Higher Certificate from Hoerskool Die Fakkel, where I studied Computer Applications Technology, Geography, Life Sciences, Mathematics, English HL, Afrikaans FAL, and Life Orientation. I also completed a course in Production Management at the Production Management Institute, which equipped me with skills in call center operations and management.