Ruben Lajara
@rubenlajara
Bilingual HR support and operations specialist with 10+ years coordinating processes and multicultural teams.
What I'm looking for
I am a bilingual HR Support & Operations Specialist with over 10 years of experience across corporate HR, project coordination, and international cruise operations. I bring structured administrative support, process execution, and strong cross-team collaboration to fast-paced environments.
At Accenture I served as an HR Partner and earlier as an HR Career Advisor, managing high-volume scheduling, end-to-end administrative processes, and cross-functional coordination with Legal, Employee Relations, Immigration, and Mobility teams. I consistently ensured data accuracy, compliance validation, and delivered one-on-one support in English across multiple geographies.
As a professional musician with Carnival Cruise Line I performed extensive live repertoire and supported onboard safety operations, working with dozens of nationalities and prioritizing guest engagement. That role strengthened my adaptability, guest-facing communications, and operational focus in dynamic international settings.
I am disciplined, detail-oriented, and team-focused, with strengths in workflow execution, quality checks, and SOP adherence. I am seeking a Support/Operations role where I can apply strong coordination, follow-through, and people-centered support to drive reliable outcomes.
Experience
Work history, roles, and key accomplishments
Support & Operations Specialist
Carnival Cruise Line
Oct 2021 - Nov 2025 (4 years 1 month)
Performed as a cover band bass player delivering 4 daily sets across large-capacity venues and supported safety operations including evacuation checks and guest flow management, engaging diverse international audiences across 500+ songs.
Acted as first point of contact for staffing and time-sensitive HR requests, managed end-to-end administrative processes for North America Technology programs, and coordinated with Legal, Employee Relations, Immigration, and Mobility teams to ensure compliance and accurate reporting.
Coordinated high-volume scheduling and staffing for technology teams, executed complex administrative transactions with precision, and collaborated cross-functionally to maintain priorities, deadlines, and operational documentation.
Education
Degrees, certifications, and relevant coursework
Coursera (Google Project Management Certificate)
Professional Certificate, Project Management
Enrolled in the Google Project Management Certificate via Coursera, focused on project management fundamentals and practices.
Cámara Argentina de Calefacción Aire Acondicionado y Ventilación
Licensed Split Air Conditioning Installer, HVAC
2025 - 2026
Grade: N/A
Universidad Argentina de la Empresa
Postgraduate Degree, Human Resources
Postgraduate studies in Strategic Human Resources Administration covering HR strategy, administration, and related practices.
Universidad Autónoma de Santo Domingo
Business Administration, Business Administration
Studied business administration coursework as part of a Business Administration program.
Tecson
Technician Certificate, Audio Production
Training in recording and audio post-production techniques and technical workflows.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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