I’m looking for a role where I can grow professionally and contribute meaningfully — ideally in an environment that values innovation, clear communication, and autonomy. I want to be part of a team that’s solving real problems and where my work can makes a difference.
Hanna V
@hannav
Executive Relationship & Operations Specialist with Client Care expertise.
What I'm looking for
I'm Hanna Ventura, an Executive Relationship & Operations Specialist with over 3 years of experience supporting remote teams across HR, education, and fintech. My focus is on creating seamless operations that prioritize client care and satisfaction. I believe that great operations go beyond checklists; they are about fostering an environment where clients feel genuinely supported and valued.
In my most recent role as a Recruiter Support Specialist at Blue Signal Search, I managed over 3,000 deliverables, achieving a 98% on-time delivery rate. I implemented automation tools that saved our team over 6 hours a week and significantly reduced process disruptions. My proactive approach and ability to identify gaps have made me the go-to person for urgent tasks, ensuring clarity and efficiency in all operations.
Throughout my career, I've designed systems that enhance communication and streamline workflows. I take pride in my ability to lead small teams and deliver a VIP experience to clients. I'm excited about the opportunity to bring my skills and passion for operations to a new team, where I can continue to support clients and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Recruiter Support Specialist
Blue Signal Search
Jun 2023 - Apr 2025 (1 year 10 months)
Acted as a bridge between internal teams, always providing a seamless experience, cultivating an atmosphere where everyone felt cared for and supported. Led the management of 3,000+ deliverables across departments, maintaining a 98% on-time delivery rate across different time zones.
Administrator Operations Assistant
Forward Financing
Nov 2021 - Feb 2022 (3 months)
Kept processes running efficiently and ensured that client-facing interactions were handled with care and precision. Designed and implemented a streamlined tracking system, optimizing process visibility and reducing manual errors by 90%.
Administrative Coordinator
CBNH
Mar 2020 - Jun 2021 (1 year 3 months)
Supported academic operations making communication smoother between parents, students, and the admin team. Helped raise academic support satisfaction by 10% through better and faster communication systems.
Education
Degrees, certifications, and relevant coursework
Certificate, Project Management
Currently pursuing a Project Management Certificate. Developing skills in project planning, execution, and monitoring.
Technological University of Santiago
Bachelor of Science, Psychology
Grade: Cum Laude
Graduated Cum Laude with a Bachelor of Science in Psychology. Focused on understanding human behavior and cognitive processes.
EF Standard English Test (EF SET)
Certificate, English Language
Obtained the EF SET English Certificate from the EF Standard English Test. Demonstrated proficiency in the English language.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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