TNtamara Nichols
@tamaranichols
Dedicated professional with 7 years of experience in customer service and security.
United StatesWhat I'm looking for
I am a results-driven professional with a strong background in customer service and security. With 7 years of experience in fast-paced environments, I have honed my skills in ensuring customer satisfaction, managing multiple tasks efficiently, and maintaining strong relationships with team members and clients. My proactive problem-solving skills and attention to detail have allowed me to excel in various roles.
Throughout my career, I have worked in various industries, including fitness, retail, and security. My most recent roles have been in customer-facing positions, where I have consistently delivered high-quality service and ensured customer satisfaction. I am now seeking a remote role that leverages my skills and experience.
I am a team player with excellent communication skills, and I thrive in environments that require adaptability, flexibility, and a positive attitude. I am excited to bring my skills and experience to a new role and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Shopper
Kroger
Sep 2022 - Present (2 years 9 months)
Ensure careful packaging of groceries, separating fragile items and preserving the integrity of frozen and perishable goods. Deliver quick and accurate service, meeting customer satisfaction even under stringent time constraints.
Front Desk Agent
National Fitness Center
Nov 2022 - Present (2 years 7 months)
Greet and assist members with check-in, provide information on gym services, manage reservations and class sign-ups, handle customer inquiries, and maintain a clean and organized reception area.
Front Desk Associate
Laurel Crest Resort
Sep 2020 - Dec 2021 (1 year 3 months)
Processed guest transactions, including check-in and check-out, ensuring accurate billing and providing receipts for all payments. Addressed and resolved customer complaints, implementing solutions that enhanced client satisfaction and service quality.
Security Officer
Allied Universal Security Services
Jul 2016 - Jan 2020 (3 years 6 months)
Managed incident response with prompt problem-solving and effective communication, ensuring timely escalation and resolution of security issues. Conducted comprehensive patrols, including surveillance and building inspections, to safeguard against unauthorized access and maintain secure environments.
Education
Degrees, certifications, and relevant coursework
tamara hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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