RM
Open to opportunities

Rose Matjeke

@rosematjeke

Experienced customer advisor with strong communication skills for over 10 years.

South Africa

I am an experienced customer advisor with over 10 years of experience in the retail industry. In my previous roles at Jonsson Workwear and Trappers Retail, I excelled in providing exceptional customer service and effectively communicating the benefits of the company's products to both new and existing clients. I have a strong understanding of merchandising, stock management, and cash handling procedures. My proficiency in the Syspro system and Microsoft Office, particularly Excel, has allowed me to efficiently manage inventory and generate reports.

Throughout my career, I have developed excellent communication skills, both in English and in-person. I am adept at building rapport with customers and addressing their needs and concerns. I am highly organized and possess strong time management skills, enabling me to effectively prioritize tasks and meet deadlines. I am a team player and have collaborated with colleagues to ensure smooth operations and provide outstanding customer experiences.

Experience

Work history, roles, and key accomplishments

JW

Customer Advisor

Jonsson workwear

Dec 2021 - Dec 2023 (2 years)

Communicating the benefits of the company's products with new and existing clients, assisting customers at the point of sale, merchandising and stock counts, cash up at the end of the day, Syspro system knowledge.

TR

Sales Assistant

Trappers Retail

Nov 2015 - Dec 2021 (6 years 1 month)

Explaining the benefits of the products to new and existing clients, assisting customers with payments at the point of sale, stocktake and merchandising, assisting customers with complaints or inquiries related to the products, assisting with banking and admin.

Education

Degrees, certifications, and relevant coursework

Rose hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

South Africa

Authorized to work in

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