Cynthia mahlangu

I am a highly motivated and results-oriented professional with a diverse background in retail and customer service. I possess a Bachelor of Commerce in Business Informatics and have extensive experience in delivering exceptional customer service, driving sales, and ensuring operational efficiency in fast-paced environments. I am skilled in cash handling, sales support, inventory management, and team collaboration.

Throughout my career, I have consistently provided excellent customer service by greeting customers, assisting them with product information, and addressing any concerns or complaints in a professional manner. I have a proven track record of accurately and efficiently processing cash, credit, and mobile payments, as well as maintaining an organized cash register and following proper cash management procedures. Additionally, I have experience in sales support, where I recommend additional products or accessories based on customer needs and preferences, upsell service plans or warranties, and assist customers with setting up new phones and troubleshooting basic issues.

Furthermore, I have a strong background in inventory management, including monitoring and replenishing merchandise, receiving and verifying incoming shipments, and conducting regular inventory counts. I am also experienced in store maintenance, ensuring cleanliness and organization of the sales floor, cashier station, and customer service areas, as well as assisting in opening and closing procedures.