Open to opportunities

Simangele Xesibi

@simangelexesibi

Message

Motivated customer-service professional with retail and corrections training.

South Africa

Message

What I'm looking for

I seek a role where I can leverage retail and client-service experience, learn new skills, grow within the organization, and contribute to excellent customer outcomes.

I am a motivated and dedicated professional with retail experience and formal training in criminal justice and corrections management. I delivered accurate, efficient till operations at Shoprite and met sales targets as a Sales Agent, consistently prioritizing excellent client service and problem resolution.

I thrive in team environments and work well independently, bringing strong communication, active listening, basic computer literacy, and a client-focused mindset. I am eager to learn, take on new responsibilities across departments, and apply my discipline and decision-making to support organizational success.

Experience

Work history, roles, and key accomplishments

Till Packer

Shoprite

May 2021 - May 2023 (2 years)

Operated tills and assisted customers in a high-volume retail environment, maintaining transaction accuracy and resolving client issues to ensure excellent service from May 2021 to May 2023.

Cash Handling Customer Service Point of Sale Communication

Sales Agent

Russell's Pepkor

Jan 2017 - Dec 2019 (2 years 11 months)

Promoted and sold products, built customer relationships, and met sales targets while handling queries and providing after-sales support from 2017 to 2019.

Sales Customer Relationship Management Product Promotion Communication Active Listening