Mpilenhle Mthethwa

I am a motivated and reliable customer service professional with two years of hands-on experience at a busy retail solutions provider.

I consistently assist customers with inquiries, complaints and product information both in person and by phone, managing orders and returns while ensuring accuracy and satisfaction.

I bring strong communication, problem-solving, leadership and time-management skills, and I have completed COMSOC 1 and COMSOC 2 training to strengthen my operational capabilities.

I am dedicated to delivering high-quality service, improving customer loyalty, and contributing to team success in fast-paced environments.