Rose James
@rosejames
I resolve customer issues and build relationships across banking, sales, and insurance customer service.
NigeriaWhat I'm looking for
I've supported customers across Crystal Microfinance Bank, Gufax Microfinance Bank, and AXA Mansard, resolving inquiries, complaints, and customer needs.
At Crystal Microfinance Bank, I maintained customer records and delivered customer service focused on clear resolution.
At Gufax Microfinance Bank, I sold banking products, built customer relationships, and met sales targets.
At AXA Mansard, I promoted insurance products, generated leads, and retained clients. I use Zendesk, Freshdesk, Microsoft Word, Microsoft Excel, and CRM practices to manage customer relationships.
Experience
Work history, roles, and key accomplishments
Sales Representative
Gufax Microfinance Bank
Sold banking products, built customer relationships, and met sales targets.
Customer Service Representative
Crystal Microfinance Bank
Resolved customer inquiries and complaints, maintained customer records, and delivered excellent customer service.
Marketing Representative
AXA Mansard
Promoted insurance products, generated leads, and retained clients.
Education
Degrees, certifications, and relevant coursework
Heritage Polytechnic
HND, Accounting
Pursuing an HND in Accounting, currently in view.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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