Rosa Schuijer

Assisted with daily store operations including food prep, sales, inventory management, restocking and quality checks, contributing to efficient store functioning during tenure.

Provided client support via email, phone and social media, managed social content and translated materials to increase engagement and ensure smooth operations in manager's absence.

Managed online, phone and in-person inquiries and resolved customer issues and complaints promptly to maintain service quality and passenger satisfaction.

Performed data entry, managed phone and email communications, organized documents and translated materials to support clinic administrative workflows.

Advised customers on tour packages across channels, updated website content and translated materials to improve booking accuracy and customer experience.

Supported the Director of English Department with scheduling, communications, onboarding, social media updates and occasional teaching cover to ensure smooth department operations.

Recruited, trained and scheduled volunteer teachers, developed curricula, monitored student and teacher progress and managed community outreach to grow program offerings.

Handled reservations and guest inquiries via phone and in-person, managed check-ins/outs and provided reservation assistance to maintain high guest satisfaction.

Supervised early education students, supported classroom instruction, maintained records and reinforced classroom rules to support child development and safety.

Supervised and trained staff, conducted inventories, managed bank deposits and sales reporting to support store operations and achieve sales targets.

Completed an online Dutch intermediate language course at Taalthuis Haarlem in December 2024.

Completed Dutch civic integration (Inburgering) requirements with diploma awarded in December 2023.

Obtained a Level 3 TEFL certificate from I to I TEFL in July 2018.

Completed high school diploma at West Orange High School, New Jersey, awarded June 2003.