At Patient Clicks, I managed patient communications and scheduled appointments for 9–12 clinics with varying protocols and services. I also verified patient information, maintained EMR/EHR documentation, and managed records in compliance with HIPAA.
At Omega Healthcare Management Services Private, I facilitated onboarding and product training for healthcare support teams, developing training materials and conducting classroom and virtual sessions. Earlier, I supported healthcare appointments and patient communications, and worked in customer service and employee coaching roles.
