Trekingverly Olavides

I am a detail-oriented and analytical virtual assistant with over four years supporting SaaS platforms, healthcare services, and customer-facing operations. I specialize in both voice and non-voice customer support, EMR documentation, and professional communication with management-level clients.

My experience includes calendar, email, and chart management, prescriber and patient engagement, and virtual consultation coordination—handling scheduling, no-shows, and cancellations. I am proficient with tools such as Doxy, Monday.com, Slack, Google Workspace, OneDrive, and multiple EMR systems.

I have performed customer service and clinical support roles across organizations, contributing to data tracking, reporting, pharmacy and dosage monitoring, and logistics support. I am known for asking the right questions, taking accurate notes, and independently learning new tools and processes.

I am seeking a long-term, growth-oriented remote role where I can apply my organizational skills, strong communication, and time-management abilities to support teams and improve patient and client experiences.