Joshua Gomez
@joshuagomez1
Customer Service Representative and General Virtual Assistant at Preceptor Nest / Psycheup, supporting healthcare administration and patient coordination.
PhilippinesWhat I'm looking for
At Preceptor Nest / Psycheup, I supported healthcare administration through appointment setting, EHR management, and insurance and prescription verification. I also handled SMS and email management, data entry, faxing, and prescription coordination and prior authorizations.
Previously, I worked as a Credentialing Associate and in health care, process, and billing associate roles at Optum Global Solution, Hinduja Global Solutions-Alabang Site, and Genpact -Alabang Site. I completed a BS in Electronic and Telecom Technology at University of Makati.
Experience
Work history, roles, and key accomplishments
Executive Assistant / Admin Staff - Virtual Assistant
Preceptor Nest / Psycheup
Aug 2022 - Jun 2026 (3 years 10 months)
Performed executive assistant and administrative duties virtually, including scheduling, communication management, and data entry.
Customer Service Representative/General Virtual Assistant
Preceptor Nest / Psycheup
Aug 2022 - Jun 2026 (3 years 10 months)
Provided virtual assistance including appointment setting, SMS/email management, EHR management, insurance verification, and prescription coordination.
Billing Associate
Optum Global Solution
Sep 2018 - Jul 2022 (3 years 10 months)
Managed billing processes and related administrative duties.
Process Associate
Optum Global Solution
Sep 2018 - Jul 2022 (3 years 10 months)
Executed process-oriented tasks in a healthcare environment, ensuring accuracy and efficiency.
Credentialing Associate
Optum Global Solution
Sep 2018 - Jul 2022 (3 years 10 months)
Handled credentialing processes for healthcare providers, ensuring compliance and accuracy in provider data.
Health Care Associate
Optum Global Solution
Sep 2018 - Jul 2022 (3 years 10 months)
Supported healthcare operations with administrative and process-related tasks.
Health Care Associate
Hinduja Global Solutions
Jul 2016 - Mar 2018 (1 year 8 months)
Provided healthcare support services, handling administrative and process tasks.
Process Associate
Hinduja Global Solutions
Jul 2016 - Mar 2018 (1 year 8 months)
Performed process-oriented tasks in a business process outsourcing environment.
Handled billing operations and related administrative duties.
Executed process-oriented tasks in a business process outsourcing environment.
Education
Degrees, certifications, and relevant coursework
University of Makati
Bachelor of Science, Electronic and Telecom Technology
2010 - 2012
Pursued a Bachelor of Science in Electronic and Telecom Technology.
LogicThink Academy
English Proficiency Course, English
2009 - 2009
Completed an English Proficiency Course.
Alternative Learning System Accreditation And Equivalency
High School Equivalency, General Studies
Completed high school equivalency.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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