Looking for a remote role in customer service, data entry, or CRM management where I can leverage Salesforce and Excel skills, contribute to process improvements, work independently, and deliver accurate, results-driven support while growing professionally.
Ronda Graham Carver
@rondagrahamcarver
Experienced remote worker | Customer service, data entry, CRM | Results-focused
What I'm looking for
I am an experienced remote professional with over 5 years in customer service, data entry, and client account management. My background includes Salesforce CRM administration, Excel and Google Workspace, and processing accurate customer and account data. I have also participated in User Acceptance Testing (UAT) for Salesforce Service Cloud launches, helping optimize workflows and improve operational efficiency.
I thrive in remote work environments, delivering results independently while maintaining attention to detail, strong communication skills, and organizational excellence. My career interests include remote customer service, data operations, CRM management, and client support roles, particularly positions where I can use my technical skills and problem-solving ability to support business growth.
I am motivated by continuous learning and process improvement, and I take pride in delivering high-quality results consistently. I am seeking opportunities to combine my remote work experience, CRM expertise, and customer-first mindset to drive impact for both clients and companies.
Experience
Work history, roles, and key accomplishments
Customer Experience Specialist
Hanna Andersson
Jan 2017 - Jan 2026 (9 years)
Provided Tier 1 multi-channel support for orders, payments, account access, and reporting discrepancies; documented and escalated incidents, supported fraud and chargeback investigations, and participated in UAT to validate system updates.
Fundraising Outreach Coordinator
Gateway Communications Inc
Jan 2011 - Jan 2017 (6 years)
Managed high-volume donor engagement using CRM systems, re-engaged lapsed supporters, exceeded campaign benchmarks, and supported onboarding and training of new team members.
Education
Degrees, certifications, and relevant coursework
RONDAGRAHAMCARVER
Education entry listed as RONDAGRAHAMCARVER with no additional details provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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