Looking for a job

Anthony Sims

@anthonysims

Message

I support remote customers through live chat, data accuracy, and organized CRM-focused operations.

United States

Message

What I'm looking for

I'm seeking a flexible remote role where I can use my organizational and CRM-focused skills to support customers, manage information accurately, and contribute independently across time zones.

I've supported remote customer operations at DataAnnotation, RemoteHunter, and Jobright.ai, handling calls, live chat, data entry, and customer concerns in quiet, independent work settings.

I use Zoom, Kick, OBS Studio, Trello, Slack, and other virtual tools to keep information organized, resolve issues thoughtfully, and create satisfying customer experiences one interaction at a time.

Experience

Work history, roles, and key accomplishments

Live Chat Agent

Jobright.ai

Jan 2022 - Dec 2026 (4 years 11 months)

Provided live chat support via Zoom, Kick, OBS, and Trello, made favorable recommendations, answered phone calls, and resolved customer concerns with empathy.

Live Chat Customer Service Communication Skills Empathy Zoom Kick OBS Trello

Remote Data Entry Specialist

RemoteHunter

Jan 2020 - Dec 2022 (2 years 11 months)

Inputted accurate data into digital systems, maintained data quality and operational efficiency, and ensured data was entered and verified correctly.

Data Entry Data Management Accuracy Attention To Detail

Retail Support Associate - AI Trainer

DataAnnotation

Jan 2016 - Dec 2020 (4 years 11 months)

Answered customer calls in a remote setting, used critical thinking to resolve issues, and conducted research through Google AI to solve customer problems.

Customer Service Critical Thinking Research remote communication