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Rob Thomas

@robthomas

Fractional Head of People advising founders and executive teams; built people systems at MGFA and guided a Series B company’s HRIS transition.

United States

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At Myasthenia Gravis Foundation of America, Inc (MGFA), I built the hiring, leveling, performance, and manager-development foundation for a fully remote team serving the MG community. I authored the 2026 Human Capital Strategic Plan and a 2027–2029 People Operations plan and budget.

As a Fractional Head of People & Strategic HR Consultant, I advise founders and executive teams across healthtech, nonprofit, hospitality, luxury creative, and sustainable asset management. I’m currently guiding a Series B company toward its scaling goal, transitioning its HRIS and payroll from Justworks to Rippling and refreshing its compensation strategy.

At Ribbon Health (now H1), I partnered with executive leadership on an organizational roadmap and implemented an OKR framework that improved cross-functional accountability by 57%. I also designed onboarding programs that reduced new-hire time-to-productivity by 50%.

Earlier, I built people operations and talent programs at Y7 Studio and contributed to payroll operations at Namely and Paychex. At BlockFi, I created the company’s first DEI philosophy and developed its first global recognition and rewards program.

Experience

Work history, roles, and key accomplishments

Current

Fractional Head of People & Strategic HR Consultant

Current

Self Employed

Jan 2024 - Present (2 years 9 months)

Strategic people partner leading end-to-end HR for founders and executive teams across various industries, from pre-Series A startups to a 150-person Series C company.

HR Strategy OKR Framework Compensation Strategy Performance Management Talent Enablement HR Transitions Rippling Justworks

VP of People Operations

Myasthenia Gravis Foundation of America, Inc

May 2025 - Oct 2026 (1 year 5 months)

Authored the 2026 Human Capital Strategic Plan and 2027-2029 People Operations plan, revamped hiring process, built leveling framework, and implemented performance enablement and AI strategy for a fully remote team.

Strategic Planning Hiring Leveling Frameworks Performance Management AI Strategy Onboarding Employee Engagement Organizational Design

People Operations Generalist / People Partner

Ribbon Health

Jan 2021 - Dec 2024 (3 years 11 months)

Partnered with executive leadership on scaling headcount from 50 to nearly 100 employees, drove employee experience improvements resulting in a 10-point eNPS increase, and implemented OKR framework and onboarding programs.

HR Operations OKR Implementation Employee Experience Onboarding eNPS Improvement Scaling

People Team Associate

BlockFi

Jan 2021 - Dec 2021 (11 months)

Enhanced Total Rewards strategies, created first DEI philosophy and initiatives, and developed first global recognition and rewards program during a period of rapid growth.

Total Rewards DEI Recognition Programs Employee Engagement

HR Manager

Y7 Studio

Jan 2019 - Dec 2021 (2 years 11 months)

Established foundational people operations through rapid expansion and the COVID-19 pandemic, managed multi-state payroll with 100% accuracy, and developed talent development and DEI strategies.

HR Operations Payroll Management Talent Development DEI Business Continuity

Payroll Operations Management

Namely

Jan 2016 - Dec 2019 (3 years 11 months)

Led payroll operations initiatives, implemented a web-based payroll platform resulting in 95% faster processing times, and developed a reconciliation process for $11B in transfers with 100% accuracy.

Payroll Operations System Integration Process Improvement Reconciliations

Customer Service Professional

Paychex

Jan 2011 - Dec 2016 (5 years 11 months)

Managed payroll operations for 300+ small to mid-sized businesses, achieving 98% client satisfaction and 95% annual account retention, and mentored new Payroll Specialists.

Payroll Operations Customer Satisfaction Mentorship Training