Morgan Williams

Provided strategic and hands-on support to organizations, helping them scale efficiently without the overhead of a full-time hire. Trained over 200 HR practitioners on progressive HR tactics and techniques, actively coaching them through in-house issues.

✅ Scaling People Ops from Seed to Growth
✅ HR Strategy & Org Design
✅ Layoffs, RIFs & Crisis Navigation
✅ Inclusive Culture & DEI Implementation
✅ HR Tech Stack Optimization
✅ Coaching for First-Time Founders or People Leaders

Maintained business feasibility and promoted company culture by assisting founders/business leaders regarding tools to leverage engagement and an employees' sense of purpose and growth. Acted as a liaison between employees and business while making recommendations for the people operations strategy.

Selected HR tech stack, implemented PEO and HR policies, and set up metrics as the first HR of the company. Aided teams in growing business by developing programs and revitalizing onboarding experience while ensuring inclusivity and creativeness.

Directed a best-in-class employee lifecycle in collaboration with various departments, including legal, communications, retail excellence, and learning and development. Uncovered job opportunities by adding a layer of leadership, reducing force, driving DEI initiatives, and coordinating/recalling employees to reopen 60+ stores throughout North America.

Contributed to employee development lifecycle, including compensation, performance management, and career development in compliance with high-quality HR processes. Conducted analysis and reporting on headcount, salaries, and budgets while focusing on business insights.

Led process improvement initiatives and formulated and maintained standard/ad-hoc reports to support the team. Revised union contracts through the collective bargaining process and was a stakeholder on the nationwide reduction in force of 20K+ employees.

Governed terms and conditions of employment for craft workers by participating in the interpretation and administration of national and local labor agreements. Supported management by drafting correspondences to grievances.

Performed sourcing, interviewed/created diverse candidate pipelines, and facilitated high volume multi-function business needs by steering full recruiting life cycle. Maximized diversity and employee engagement by strategizing national initiatives.

Conducted training for newly hired document control specialists by developing the document administration training module. Organized schedules to support attorneys, paralegals, and mediation specialists with key assignments and travel.

Earned a Bachelor of Arts in Psychology with a minor in Sociology. Gained a comprehensive understanding of human behavior and societal structures.

Completed a Master of Arts in Dispute Resolution & Conflict Management. Focused on advanced techniques for resolving conflicts and disputes.