Robert Kraemer

Lead RevOps across Sales, Marketing, and Customer Success, managing revenue systems and strategy for scalable growth. Partner with CFO and CRO on revenue forecasting and performance optimization. Oversee sales compensation operations and enhance pricing strategy, improving forecast accuracy and reducing sales cycle length.

Built and scaled core infrastructure from Seed stage, supporting growth to a 40+ person team. Designed and implemented the GTM tech stack, established automation, and defined ICPs while driving predictable pipeline generation through scalable workflows.

Provided insights and recommendations to sales leadership, managed territory planning for 100 sellers, and executed strategic projects to meet revenue goals. Designed sales compensation programs and mentored junior team members.

Pioneered a high-volume post-sale role, contributing to role design and execution. Built supporting infrastructure and consistently surpassed KPIs, leading to team expansion.

Managed inbound calls from prospective customers, guiding them through the sales cycle. Refined sales messaging and techniques, maintaining a high pipeline of opportunities.

Conducted outbound cold calling and emailing to qualify potential partners. Collaborated with teams to implement strategies for market penetration, consistently exceeding performance metrics.

Managed inbound support cases from merchant partners, improving retention rates. Collaborated with leadership to shape operational strategy and transitioned workloads with offshore vendors.

Partnered with Lyft's marketing team to achieve registration goals. Engaged with the community at events and collaborated with fellow ambassadors to share best practices.