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Robert CinarillosRC
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Robert Cinarillos

@robertcinarillos

Customer service and chat support specialist with forex and e-commerce expertise.

Philippines
Message

What I'm looking for

I seek a client-focused support role where I can apply forex and e-commerce experience, provide technical/chat support, and grow within a collaborative team.

I am a customer service and chat support specialist with three years of focused experience supporting forex and e-commerce clients, guiding new users, and resolving technical issues efficiently.

I have managed product research, listings, and order fulfillment for eBay and Amazon FBA while using tools like AutoDS, DSMTool, and Zikanalytics to optimize operations and listings.

Known for clear communication in English and Cebuano, strong problem-solving, and client-focused adaptability, I build strong client relationships and simplify complex topics for users.

Experience

Work history, roles, and key accomplishments

SE

E-commerce Specialist

Self Employed

Jan 2022 - Dec 2023 (1 year 11 months)

Managed product research, listings, and order fulfillment for eBay and Amazon FBA, optimizing listings with automation tools and handling customer support for orders, returns, and accounts.

Education

Degrees, certifications, and relevant coursework

University of Mindanao logoUM

University of Mindanao

Bachelor of Science in Architecture, Architecture

Completed a Bachelor of Science in Architecture at the University of Mindanao focusing on architectural design and technical drawing.

Tech stack

Software and tools used professionally

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Robert Cinarillos - Chat Support Specialist - Forex Place | Himalayas