Open to opportunities

Ryan Reyes

@ryanreyes

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Remote Customer Support Specialist and Virtual Assistant with strong administrative and analytical skills.

Philippines

Message

What I'm looking for

I seek remote roles where I can provide responsive customer support and administrative assistance, work independently, grow responsibilities, and contribute to efficient, organized workflows.

I am a detail-oriented remote Customer Support Specialist and Virtual Assistant with experience providing email and live-chat support, administrative assistance, calendar management, and social media management for remote clients. I combine reliable remote work habits with strong communication, organization, and familiarity with Google Workspace, Slack, Zoom, and basic CRM tools.

Alongside customer-facing roles, I have developed analytical discipline from funded trading and crypto/forex activities, producing structured documentation and performance reporting under strict rules. I deliver accurate data entry, market research, and consistent task execution, and I adapt quickly to fast-paced, independent remote environments.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Freelance

Jan 2023 - Present (3 years)

Provided email and live chat support and virtual assistant services for remote clients, improving response quality and maintaining organized workflows across Google Workspace, Slack, and Zoom.

Email Support Live Chat Virtual Assistance Google Workspace Slack Zoom Calendar Management Data Entry

Current

Funded Trader

Current

Freelance

Jan 2023 - Present (3 years)

Conducted disciplined trading with detailed analysis, documentation, and performance reporting under strict rules to maintain accountability and consistency.

Trading Risk Management performance reporting Data Analysis Documentation Discipline Market Research

Current

Crypto & Forex Trader

Current

Freelance

Jan 2021 - Present (5 years)

Performed market research and trend analysis for crypto and forex markets, tracked performance metrics, and managed trading platforms to inform data-driven decisions.

Trading Market Research Trend Analysis Performance Tracking

Social Media Associate

Involve Asia

Jan 2019 - Jan 2021 (2 years)

Managed social media pages by posting content, responding to customer inquiries, and assisting in creation of basic marketing assets to support audience engagement and growth.

Social Media Management Customer Engagement Basic Graphic Creation Community Management Scheduling

Education

Degrees, certifications, and relevant coursework

Cavite State University

Bachelor of Science in Medical Technology, Medical Technology

2019 - 2024

Activities and societies: Student President (Grade 11); Student Vice President (Grade 10); Robotics Club member; Basketball team member

Completed a Bachelor of Science in Medical Technology program at Cavite State University between 2019 and 2024, including involvement in campus leadership and extracurricular activities.