Looking for a job

Christopher Castillo

@rachas1096

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I lead operations, financial advisory, and client escalations that improve service quality and business performance.

Philippines

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What I'm looking for

I'm looking to lead operations, client service, financial advisory, or executive management where I can coach teams, improve workflows, resolve complex escalations, and deliver measurable results.

I've led customer operations and executive escalations at Amazon, improving CRM contact time from 12 to 8 minutes, maintaining 99% operational uptime during COVID lockdowns, and exceeding global quality benchmarks in the Logistics Division.

Now, I manage and coach financial advisors at Pru Life UK while building client financial plans and sales performance. I also direct artist operations for LUIZ Music Management, coordinating productions, contracts, budgets, and audience-growth initiatives.

Experience

Work history, roles, and key accomplishments

Current

Artist Manager

Current

LUIZ Music Management

Feb 2026 - Present (7 months)

Directing live stage productions, stage audio execution, and technical rehearsals for recording artist LUIZ. Coordinating master schedules, venue bookings, and promotional appearances to guarantee clear event execution.

Live Production Stage Management Event Coordination Contract Negotiation Financial Management Media Distribution Partner Communications

Education

Degrees, certifications, and relevant coursework

University of Santo Tomas

Bachelor of Science in Business Administration, Business Economics

2013 - 2017

Pursued a Bachelor of Science in Business Administration with a major in Business Economics, gaining a strong foundation in economic theory and business management.