At Radius Global Solutions, I manage and recover outstanding payments on high-value and complex delinquent accounts, negotiate repayment plans, resolve billing disputes, and support junior collectors. I maintain client relationships while meeting collection targets and ensuring policy compliance.
Previously, I led training at Annova Solutions, developing materials, assessing skills, and coaching new employees. My customer service, business development, and team leadership experience helps me communicate clearly, solve problems, and deliver strong customer outcomes.
