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Ajit Joseph

@ajitjoseph

Senior collections specialist skilled in customer service, mentoring, and recovering past-due accounts.

India
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What I'm looking for

I seek a role in collections or customer service where I can mentor teams, improve performance, and deliver excellent client outcomes in a collaborative environment.

I am a results-driven senior associate with hands-on experience managing collections for financial and medical accounts, mentoring junior staff, and training new hires to meet performance standards. I consistently maintain strong client relationships through clear communication, attention to detail, and a collaborative approach that improves team performance.

At Radius Global Solutions and Provana India Pvt. Ltd., I handled inbound consumer calls, resolved queries, led and monitored small teams, and escalated issues as needed to meet goals. I bring strong problem-solving abilities, adaptability, and a commitment to excellence, seeking opportunities to contribute to operational efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Nagpur University logoNU

Nagpur University

Bachelor of Arts, Arts

Pursued Bachelor of Arts studies and left in the final year; coursework completed through most of the degree program.

HN

Hislop College, Nagpur

Higher Secondary Education, Science

Completed Higher Secondary Education in the Science stream.

SN

S.F.S. High School, Nagpur

Secondary Education, General

Activities and societies: Represented school basketball team; represented Maharashtra state in athletics

Completed secondary (high school) education.

Tech stack

Software and tools used professionally

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Ajit Joseph - Senior Associate - Radius Global Solutions | Himalayas