Open to opportunities

Rishabh Rawat

@rishabhrawat1

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Sales and customer support enthusiast seeking growth-oriented opportunities.

India

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What I'm looking for

I am looking for a role in a dynamic company that values growth and offers opportunities for professional development.

I am a dedicated sales and customer support professional with a passion for helping customers and driving sales growth. With experience in handling end-to-end sales processes and providing exceptional support, I have consistently maintained a customer satisfaction rate of over 95%. My role at Canadian Sim involved managing over 120 calls daily, addressing customer queries, and resolving issues effectively through various communication channels.

My previous experience as a Sales Associate and Business Development Executive has equipped me with the skills to establish strong customer relationships and achieve revenue targets. I have a proven track record of sourcing new sales opportunities and developing in-depth knowledge of product features, which has contributed to significant growth in client acquisition. I am eager to leverage my capabilities in a growth-oriented organization where I can make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Sales and Customer Support Executive

Canadian Sim(Rogers)

May 2023 - Jun 2025 (2 years 1 month)

Handled end-to-end sales processes for Canadian mobile phone and postpaid SIM card plans, ensuring high customer satisfaction. Provided comprehensive support for customer queries, complaints, and technical issues across multiple channels.

Sales Customer Support Technical assistance Customer Satisfaction Communication Problem Solving Workflow Management

Sales Associate

Henry Harvin Education

Feb 2022 - Apr 2023 (1 year 2 months)

Managed end-to-end conversion of leads from various marketing campaigns, consistently achieving revenue targets. Developed and maintained strong customer relationships to generate new business and provided in-depth product information.

Sales Customer Relationship Management Lead Conversion Cold Calling Email Marketing Negotiation Product Knowledge Revenue

Business Development Executive

UpGrad Education

Nov 2021 - Feb 2022 (3 months)

Supported students with college application forms and managed all pre-sales to post-sales support activities for assigned leads. Developed and executed a comprehensive plan to penetrate new markets, resulting in significant client acquisition growth.

Business Development Sales Support Market Penetration Performance Metrics Lead Management Customer Support Strategic Planning

Education

Degrees, certifications, and relevant coursework

Sharda University

Bachelor of Technology, Computer Science

Completed a comprehensive Bachelor of Technology program with a focus on Computer Science. Gained foundational knowledge and practical skills in various aspects of computing.