Deepak PandeyDP
Open to opportunities

Deepak Pandey

@deepakpandey1

Results-driven professional with experience in customer support and IT sales.

India
Message

What I'm looking for

I am looking for a dynamic role that offers growth opportunities and a collaborative environment.

I am a results-driven professional with over three years of experience across customer support, business development, and IT sales. My journey has equipped me with a proven ability to manage CRM systems, provide technical training, and deliver exceptional after-sales support. I excel in lead generation, cold calling, proposal drafting, and end-to-end sales processes, ensuring client satisfaction and project success.

In my role as a Customer Support Representative at Cupido Global Services, I delivered after-sales support for various IT products and maintained the company’s CRM system to track customer interactions. My experience as a Business Development Executive at Can Technologies Private Limited involved facilitating meetings with senior management to present IT services and actively engaging in cold calling and email campaigns to promote our solutions. Currently, I spearhead the sales process for IT services at Ambition System, where I manage client interactions and ensure timely project delivery.

Experience

Work history, roles, and key accomplishments

FL

Business Development Executive

Freelancer Can Technologies Private Limited

Apr 2023 - Jan 2024 (9 months)

Facilitated meetings to present IT services, sourced candidates for IT staffing, and engaged in cold calling and email campaigns to promote services.

BL

Diploma Apprentice

Bharat Electronics Limited

Jan 2022 - Jan 2023 (1 year)

Developed and tested weapon system interfaces, designed UIs for simulators, and managed SDLC documentation. Collaborated with a team to ensure project success.

CS

Customer Support Representative

Cupido Global Services

Aug 2021 - Jan 2022 (5 months)

Delivered after-sales support for IT products, provided client training, and maintained the company's CRM system. Collaborated with the sales team for product demonstrations and ensured timely closure of support tickets.

Education

Degrees, certifications, and relevant coursework

Accurate Institute of Management logoAM

Accurate Institute of Management

Diploma, Computer Science

2019 - 2021

IS

Ideal Public School

Class XII

2016 - 2016

KS

Krishna Public School

Class X

2014 - 2014

Tech stack

Software and tools used professionally

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Deepak Pandey - Business Development Executive - Ambition System (India) Private Limited | Himalayas