At Teleperformance, I manage international customer inquiries by phone and email, provide product and service information, and resolve complaints.
I update customer data in Salesforce CRM to ensure accuracy and data integrity, and collaborate with internal teams to resolve issues.
Previously, I was a Team Leader at Globelink Marketing Pvt.Ltd, where I developed sales plans and monitored performance metrics. At Starcity Pvt.Ltd, I identified business opportunities, built client relationships, and negotiated contracts.
