Open to opportunities

Aryan Singh

@aryansingh18

Message

I drive customer acquisition, retention, and sales growth across telecom and security products.

India

Message

What I'm looking for

I'm looking to contribute my sales, customer support, CRM, and client-retention experience to an esteemed organization where I can drive growth, build strong client relationships, and continue developing my career.

I've led Canada-wide sales and marketing for future home solutions, online security, and mobility products at Telus International, contributing to a 20% increase in new customer acquisition.

I manage compliance, maintain CRM hygiene, and work with sales tools while communicating effectively with international clients from diverse backgrounds. My inside-sales performance achieved a PRR of 100%.

Previously, I supported Canadian customers with payments, billing, home-security troubleshooting, internet services, and field-technician installations at Telus International. At Concentrix, I provided voice support for GAP US and handled delivery, payment, and return queries with PRR above 95%.

I've also consulted SMBs at Six Sails on marketing statistics and client retention, achieving 100% client retention.

Experience

Work history, roles, and key accomplishments

Senior Sales Executive

Telus International

Jun 2024 - Jun 2026 (2 years)

Led Canada-wide operations, spearheading sales and marketing of future home solutions, online security, and mobility products. Developed and implemented strategic sales plans, resulting in a 20% increase in new customer acquisition.

Business Consultant

Six Sails

Nov 2023 - Feb 2024 (3 months)

Provided consultation to SMBs, helping with marketing statistics and achieving 100% client retention.

Consulting Marketing Customer Retention

Operations CSR

Telus International

Apr 2022 - Sep 2023 (1 year 5 months)

Provided voice support for payments and resolved billing issues for Canadian customers. Supported technical troubleshooting for home security and internet products, assisted field technicians with installations, and achieved 100% PRR in inside sales.

Customer Service Voice support Billing Technical Troubleshooting Home Security Internet Field Support Inside Sales

Customer Executive

Concentrix

Jun 2021 - Dec 2021 (6 months)

Provided voice support to GAP (US) with PRR above 95%. Handled customer queries related to delivery, payment, and returns, and clarified requirements using decision-support tools.

Voice support Customer Service Query Resolution Decision Support Tools