Rika Taylor
@rikataylor
Adaptable administrative professional with 9+ years supporting operations, customer service, and education.
What I'm looking for
I am an adaptable, detail-oriented administrative professional with over nine years of experience in office operations, customer service, and education. I have supported daily business operations, managed scheduling and inventory, assisted with budgeting and payroll coordination, and helped improve process efficiency—contributing to a documented 25% increase in monthly sales at one role.
I bring international experience from roles linked to institutions in the United States, Japan and Australia, strong training and hiring experience, and technical proficiency in Microsoft Office, transcription, data annotation, and project coordination. I am known for my organizational skills, work ethic, and ability to support teams while maintaining high accuracy and service quality.
Experience
Work history, roles, and key accomplishments
Transcriber / Translator
Productive Playhouse
Jan 2016 - Dec 2023 (7 years 11 months)
Transcribed and reviewed large volumes of Japanese media with high accuracy and adherence to guidelines, performing labeling and annotation tasks and ranking among top performers.
Japanese Teacher
Japaneasy
Jan 2013 - Dec 2016 (3 years 11 months)
Taught Japanese to learners at all levels, prepared lessons tailored to student needs, and tracked progress to improve language outcomes.
Sales Representative
Clinique Laboratories, LLC
Jan 2011 - Dec 2012 (1 year 11 months)
Provided customer support and product recommendations, improved repeat customer satisfaction, and supported scheduling and coordination activities.
Administrative Assistant / Librarian
Chuo University
Jan 2002 - Dec 2010 (8 years 11 months)
Guided students and staff with library resources, assisted with budgeting and payroll coordination, organized seminars and published newsletters to improve library services.
Assistant Manager
Bonanza Dry Cleaners
Jan 1999 - Dec 2002 (3 years 11 months)
Supported daily business operations, hired and trained staff, coordinated scheduling and inventory, and assisted manager with sales analysis, contributing to a 25% increase in monthly sales year-over-year.
Education
Degrees, certifications, and relevant coursework
Chuo University
420-Hour Japanese Teacher Training Certificate, Japanese Language / Education
2013 - 2014
Activities and societies: Dean’s Scholarship Recipient
Completed a 420-hour Japanese teacher training certificate and received the Dean's Scholarship while studying at Chuo University.
Penn Foster Career School
Administrative Assistant Diploma, Administrative Assistance
2010 - 2011
Completed an Administrative Assistant Diploma through Penn Foster Career School's online program.
Chuo University
Bachelor of Arts, Library and Information Science
1998 - 2002
Activities and societies: Librarian Certification (1999-2002)
Completed a Bachelor of Arts in Library and Information Science.
Availability
Location
Authorized to work in
Job categories
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