Open to opportunities

Samara Steeves

@samarasteeves

Message

Administrative professional focused on customer service, accurate data entry, and efficient office support.

United States

Message

What I'm looking for

I seek a role focused on customer support, accurate data entry, and administrative tasks within a collaborative team that values organization and reliable execution.

I am an administrative professional with proven experience delivering prompt, courteous customer service and precise data entry at 74 WPM. I have hands-on expertise in file organization, digital document conversion, and strong proficiency in Microsoft Office (Word, Slides, Excel) and the Google Drive Suite.

I contribute to team problem-solving and quality assurance work, documenting issues thoroughly and prioritizing tasks to meet deadlines. I am actively seeking roles in Customer Service, Data Entry, or Administrative Assistance where I can apply my organizational skills and commitment to reliable, accurate support.

Experience

Work history, roles, and key accomplishments

Current

Pre-Release QA Tester

Current

Hoyoverse

Sep 2025 - Present (6 months)

Document bugs and provide detailed feedback to developers to resolve critical issues before patch release, improving game quality and player satisfaction.

Bug Reporting QA Testing Documentation Prioritization Problem Solving

Administrative Assistant

MaxServe Hospice

Jun 2022 - Dec 2022 (6 months)

Managed front-office communications, performed accurate data entry and digital document conversion, and organized records to improve information retrieval and office efficiency.