Ricky Beatty Jr
@rickybeattyjr
Motivated digital forensics student seeking entry-level IT support.
What I'm looking for
I am a motivated digital forensics student and aspiring IT Support Specialist with hands-on experience providing tier 1 desktop and end-user support across diverse environments. I have supported large user bases and assisted with imaging, inventory, and office IT infrastructure to maintain functional workspaces.
My coursework and projects include designing and implementing complete network infrastructures, configuring routers, switches, and firewalls, and performing network performance analysis and troubleshooting to ensure secure, efficient operation.
I have practical experience with help desk ticketing systems, assembling and disassembling desktop computers, and implementing data integrity and security measures. I have also used digital forensics tools such as Magnet AXIOM, FTK, and Cellebrite and applied write blockers to create forensic copies for investigative work.
I am eager to apply my technical skills in Windows, Linux, and Mac platforms, Active Directory, remote support, Microsoft Azure, and Wireshark in an entry-level IT role where I can continue learning, contribute to operational reliability, and support organizational security.
Experience
Work history, roles, and key accomplishments
IT Systems Tech Specialist
Maryland State Police
Sep 2025 - Present (5 months)
Provided tier 1 desktop and end-user support to 2,500 civilian and sworn employees statewide, supported reimaging and inventory management, and organized hardware and office IT infrastructure to ensure operational readiness.
Backroom Associate
HomeSense
Apr 2024 - Aug 2025 (1 year 4 months)
Assisted customers with inquiries about merchandise and supported backroom operations to maintain store efficiency and stock accuracy.
Education
Degrees, certifications, and relevant coursework
Community College of Baltimore County
Associate Degree, Digital Forensics
Grade: Dean's List (Honors)
Activities and societies: Projects: network design and implementation; help desk ticketing and end-user support; digital forensics lab work using Magnet Axiom, FTK, and Cellebrite.
Pursuing an Associate Degree in Digital Forensics with coursework and projects in network design, help desk support, and use of forensic tools such as Magnet Axiom and FTK.
Availability
Location
Authorized to work in
Job categories
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