Richard Cooper
@richardcooper
Inbound intake specialist with customer support experience across legal, healthcare, and real estate services.
HondurasWhat I'm looking for
At Kafie Comercial, I worked in sales for plastics and construction equipment through 2022. I later worked as an agent at Intouch and Startek, and as a customer services agent at Teleperformance.
My experience includes handling inbound inquiries, screening legal intake prospects, coordinating medical appointments, and qualifying real estate and home improvement leads. I’m seeking a dedicated Inbound Intake Specialist position focused on customer care and lead qualification, not outbound sales or cold calling.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Teleperformance
Jan 2025 - Dec 2025 (11 months)
Worked as a customer service agent in 2025.
Agent
Startek
Jan 2024 - Mar 2024 (2 months)
Worked as an agent for three months in 2024.
Agent
Intouch
Mar 2023 - Sep 2023 (6 months)
Worked as an agent from March to September 2023.
Sales Representative
Kafie Comercial
Handled sales of plastics and construction equipment until 2022.
Agent
The Lending Company
Handled personal loans.
Cold Caller
The Finders Global
Engaged in cold calling property buyers.
Agent
Outsource Engage
Worked on property improvements.
Education
Degrees, certifications, and relevant coursework
Richard hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Salary expectations
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