Ariadna Zelaya

I am a graduate in International Relations with over two years of experience in customer service and administrative support. My expertise lies in CRM systems, client relations, and managing complex tasks independently. I pride myself on my strong communication and interpersonal skills, which enable me to approach problem-solving proactively and support senior leadership effectively.

In my current role as a Data Entry Specialist and Virtual Administrative Assistant, I manage client data and cases using Excel trackers, ensuring accuracy while handling confidential financial and legal documents. I have developed and optimized workflows to enhance operational efficiency, contributing to team discussions that align metrics with organizational goals.

Previously, I served as a Customer Support Specialist II, where I provided efficient client support across North America, managing complex cases independently. My adaptability in fast-paced environments has allowed me to maintain high service standards while supporting business goals. I am committed to driving operational efficiency and delivering high-quality service to achieve organizational success.