I'm currently coordinating client service, estimating, and compliance at KFM247 / Identiti International, supporting vendor onboarding, license-compliance procedures, supplier sourcing, and project documentation.
At RealPage, I managed property operations by coordinating repairs and vendors, maintaining tenant and lease records, tracking critical property dates, and reporting on occupancy, maintenance, expenses, and performance.
I previously led an in-house patient support team at Boston Scientific across email, SMS, and in-app channels. I drove healthcare data analysis, KPI reporting, quality assurance, root-cause analysis, and process improvement.
My earlier work at Microsoft combined technical support, consultative sales, team supervision, workflow optimization, and stakeholder coordination for customers in the US.

