Open to opportunities

Mark Oliver Roldan

@markoliverroldan

I’m a remote project manager focused on operations and process optimization through SOPs, dashboards, and performance tracking.

Philippines

Message

What I'm looking for

I’m looking for a remote role where I can build SOPs, dashboards, and workflows that improve execution and visibility. I want to lead cross-functional projects, track KPIs, manage risks/compliance, and deliver measurable uptime and on-time results.

I’m a results-driven Remote Project Management and Operations & Process Optimization specialist with 9+ years of experience supporting real estate and corporate operations. I build structured systems—SOPs, dashboards, and workflows—to improve efficiency, visibility, and team execution in remote environments.

In my most recent role, I coordinated multi-site projects and operational workstreams, developed and implemented 12 SOPs, and reduced critical equipment downtime by 60%. I also delivered performance reports and operational insights to stakeholders while managing timelines, task accountability, and compliance deliverables.

Before that, I led daily corporate facilities operations, managed 200+ monthly work orders with a 99% resolution rate, and ensured KPI/SLA compliance through audits and structured reporting. I’m motivated by disciplined planning, KPI-driven performance tracking, and continuous improvement—backed by certifications in project risk management and Lean Six Sigma.

Experience

Work history, roles, and key accomplishments

Project and Operations Manager

Logan Lane Holding Inc.

Jul 2024 - Apr 2026 (1 year 9 months)

Coordinated multi-site real estate projects and operational workflows to improve execution visibility and task accountability. Developed 12 SOPs that reduced critical equipment downtime by 60% and delivered on-time, compliant project milestones with stakeholder performance reporting.

Project Management SOP Development Process Optimization Workflow Automation Real Estate Operations Risk Management

Assistant Facilities Manager

CBRE Philippines

Jan 2024 - Jul 2024 (6 months)

Led daily corporate office operations for a global client and managed 200+ monthly work orders in IBM Maximo with a 99% resolution rate. Owned OPEX/CAPEX forecasting, variance analysis, and reporting while ensuring KPI/SLA compliance through audits and structured reporting.

Facilities Management KPI Tracking SLA Forecast Variance Analysis Audit & Compliance Vendor Management

Project and Operations Lead

Robinsons Land Corporation

Aug 2020 - Dec 2023 (3 years 4 months)

Supervised cross-functional teams across engineering, security, and housekeeping to execute building operations reliably. Designed and implemented a 52-week preventive maintenance plan with 100% completion and coordinated vendors/contractors to reduce service delays through standardized planning and reporting workflows.

Cross functional Leadership Compliance Management Project Scheduling

Operations and Project Coordinator

Robinsons Land Corporation

Apr 2017 - Aug 2020 (3 years 4 months)

Coordinated daily building operations, maintenance scheduling, and issue resolution while ensuring timely communication between tenants, vendors, and internal teams. Managed tenant improvement and renovation projects and supported regulatory compliance by reviewing technical plans and requirements.

Operations Coordination Maintenance Scheduling Regulatory Compliance Technical Planning Project Tracking