Angelo Sito

Prepared daily PRP and Peer Recovery notes in an EHR system for a U.S.-based Certified Peer Recovery Specialist. Provided administrative support for home care and rental-related business operations, including financial record tracking and email/calendar management.

Led end-to-end data operations from collection to marketing deployment. Managed and supervised marketing data pipelines, supported SMS and cold-calling campaigns, and maintained data accuracy and segmentation.

Managed CRM and marketing data systems, created and maintained SOPs, and supported marketing operations and admin workflows. Assisted in system structuring and backend process organization.

Managed property management CRMs (Latchel, Buildium), coordinated tenant concerns and maintenance issues, and managed rental marketing operations. Supported tenant communication, appointment scheduling, and social media engagement.

Managed data across REIsift, Propstream, and BatchLeads, supported SMS marketing campaigns, and performed deep prospecting and contact data verification. Provided data analysis for marketing strategy optimization.

Managed CRM and marketing platforms (REIsift, Monday.com, Google Drive), built spreadsheets for acquisitions and marketing teams, and created process maps and workflows. Maintained KPI tracking and reporting.

Provided team support, escalation handling, and quality monitoring. Handled admin support for operations, attendance, and audits, as well as customer service, billing support, and technical troubleshooting.

Handled freight tracking (LTL/FTL), delivery scheduling and coordination, and TMS system management.

Handled money remittance verification, fraud detection, and international transaction support.

Bachelor of Science in Accountancy degree from the University of Mindanao from 2010 to 2014.

Undergraduate studies in Biology at the University of Southeastern Philippines from 2009 to 2010.