RSRicardo Silva
@ricardosilva3
IT professional with 12+ years in network administration and user support.
United StatesWhat I'm looking for
I am an IT professional with over 12 years of hands-on experience in network administration, user support, and customer service, committed to securing remote technical roles. I hold an Associate degree in Network Administration and multiple industry certifications including MCITP, MCSA, MCTS, CompTIA A+, Network+, and Security+.
Throughout my career I provided comprehensive technical support to staff and SMB clients both onsite and remotely, managed hardware and software for organizational networks, and built efficient digital archiving systems. I currently lead investment activities as Principal Investor for Royal Light Holdings while maintaining technical expertise and a focus on security and operational reliability.
I bring strong communication, customer-service orientation, multitasking, and problem-solving skills, and I am self-motivated, adaptable, and quick to learn new technologies to support business needs.
Experience
Work history, roles, and key accomplishments
Principal Investor
Royal Light Holdings
Jan 2020 - Present (5 years 10 months)
Lead sourcing, due diligence, transaction execution, and portfolio management to drive sustained growth and profitability across diverse investments.
IT Technician
Monterey Bay Systems
Jan 2008 - Jan 2020 (12 years)
Provided onsite and remote technical support to staff and SMB clients, resolving hardware, software, and network issues to maintain operational continuity.
IT Associate
Housing Authority County of Monterey
Jan 2007 - Jan 2008 (1 year)
Installed, maintained, and serviced hardware, software, and network devices to ensure reliable IT operations across the organization.
Scanner Technician
Housing Authority County of Monterey
Jan 2004 - Jan 2007 (3 years)
Organized and maintained a digital archiving system for efficient retrieval and long-term preservation of critical documents.
Education
Degrees, certifications, and relevant coursework
Heald College
Associate degree, Network Administration
Completed an Associate degree in Network Administration focusing on foundational network concepts and administration tasks.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
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