Gordon Brougham

Managed Corporate IT Department operations, leading teams to secure infrastructure and implement tools. Integral to SOC2 compliance and IT M&A activities. Developed automated processes and managed networking environments across multiple sites.

Streamlined system solutions by evaluating internal strategies. Reduced transaction times significantly and implemented automated OS builds, managing wireless networks across global sites.

Managed IT production services, ensuring operational efficiency and alignment with business objectives.

Developed application architecture models and managed software logistics. Deployed automated build processes and maintained critical network functions including Active Directory and VPN.

Led helpdesk operations, providing technical support and ensuring customer satisfaction through effective problem resolution.

Managed purchasing operations, ensuring effective procurement processes and supplier management.

Oversaw IT outsourcing operations globally, ensuring alignment with corporate strategies and objectives.

Managed global IT service desk operations, ensuring effective support and service delivery across the organization.

Provided systems administration support, ensuring optimal performance and security of IT systems.