CSChristopher Spriggs
@christopherspriggs
Experienced IT Specialist skilled in automation and network infrastructure.
United StatesWhat I'm looking for
As an IT Specialist with over 10 years of experience in both enterprise and startup environments, I have honed my skills in automation, endpoint management, and network infrastructure. My journey has been marked by a commitment to delivering secure, scalable, and remote-ready IT solutions that enhance operational efficiency and user satisfaction.
In my current role as IT Specialist and Post-Acquisition IT Lead, I successfully lead IT integration efforts post-acquisition, ensuring seamless operations and user migration. My proactive approach to developing IT documentation and providing Tier 1-2 support has significantly improved infrastructure efficiency. I thrive in dynamic environments where I can leverage my technical expertise to drive process improvements and enhance IT support operations.
Throughout my career, I have consistently achieved measurable efficiency gains and contributed to cross-departmental initiatives that enhance service response times. I am passionate about utilizing my skills to support enterprise IT teams in delivering high-impact digital support and am eager to take on new challenges that allow me to further develop my expertise.
Experience
Work history, roles, and key accomplishments
IT Specialist / Post-Acquisition IT Lead
Confidential Company
Jun 2025 - Present (1 month)
Led IT integration post-acquisition, ensuring seamless operations and user migration. Developed IT documentation to streamline resource management and support scalability.
System Administrator
Consensys
Apr 2023 - Oct 2024 (1 year 6 months)
Managed user accounts with Active Directory and JAMF, ensuring secure access and system integrity. Led IT process improvements, achieving measurable efficiency gains and enhanced support operations.
Technical IT Operations
Technical IT Operations
May 2022 - Apr 2023 (11 months)
Streamlined internal operations tools, boosting system communication with API integrations. Automated ticketing, cutting response times significantly.
Senior Customer Support Engineer
Celonis
Aug 2020 - Mar 2022 (1 year 7 months)
Resolved complex user issues, boosting satisfaction and platform reliability. Contributed to Root Cause Analysis, enhancing knowledge base and reducing repeat issues.
Technical Support Engineer
CrowdStrike
Oct 2018 - Aug 2020 (1 year 10 months)
Supported clients in platform deployment, resolving issues efficiently. Documented and diagnosed software/hardware faults, enhancing client satisfaction.
Technical Support Specialist
Charles Schwab
Dec 2015 - Sep 2018 (2 years 9 months)
Provided remote support for PortfolioCenter, enhancing software configuration efficiency. Resolved SQL server and connectivity issues, collaborating with network teams for optimal solutions.
Education
Degrees, certifications, and relevant coursework
SUShaw University
Bachelor of Science, Computer Information Systems
Completed a Bachelor of Science in Computer Information Systems. Gained foundational knowledge in computer systems and information technology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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